About Lian Collection

What is Lian Collection?

Lian Collection is a brand dedicated to reviving and modernizing traditional oriental aesthetics through homeware, loungewear, and accessories. Our designs are deeply inspired by heritage motifs, classical craftsmanship, and natural materials, creating a seamless fusion of culture and contemporary elegance.

What does "New Chinese Style" mean?

We embrace the "New Chinese Style" (新中式风格), which reinterprets traditional Chinese craftsmanship in a modern, wearable, and functional way. Our products:

• Feature traditional patterns & embroidery infused with minimalist modern elements.
• Use natural and high-quality materials such as mulberry silk, bamboo cotton, and jade.
• Balance heritage craftsmanship with modern comfort, offering timeless pieces that fit into daily life.
• Elevate everyday essentials with symbolism, storytelling, and oriental elegance.

Products & Materials

What materials do you use?

We carefully select premium, natural materials to ensure both comfort and longevity. Some of our key materials include:

• 22 Momme Mulberry Silk – Soft, breathable, and luxurious, ideal for skin & hair protection.
• Bamboo Cotton – Lightweight, breathable, and eco-friendly, perfect for loungewear.
• Jade – Sourced for its symbolic and healing properties, reflecting Chinese cultural heritage.
• Hand-Embroidered Fabrics – Showcasing traditional craftsmanship with a modern aesthetic.

How should I care for my silk products?

To maintain the longevity of your silk pillowcases, loungewear, and scarves, follow these care instructions:

• Washing: Hand wash with mild detergent in cold water or machine wash on a gentle cycle in a laundry bag.
• Drying: Lay flat to dry; avoid direct sunlight.
• Ironing: Use a low-heat setting with a protective cloth.
• Storage: Store in a cool, dry place to prevent discoloration.

Ordering & Shipping

Where do you ship to?

We offer worldwide shipping! Delivery times vary depending on location.

How long does order processing take?

We process all orders within 2 business days. During peak seasons, it may take slightly longer.

What are the estimated shipping times?

• UK & Europe: 2-10 business days
• USA & Canada: 5-10 business days
• Asia & Australia: 6-12 business days
• Rest of the World: 10-20 business days

Do you provide express shipping?

Yes! We offer expedited shipping options at checkout. Contact us via WhatsApp or Email if you need urgent delivery.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can track your package directly from the courier’s website.

Returns & Exchanges

What is your return policy?

We accept returns and exchanges within 30 days of delivery. The return shipping cost is covered by the buyer unless the item is faulty, damaged, or incorrect.

How do I start a return?

1. Email us at [Your Email] with your order number and reason for return.
2. We will provide return instructions.
3. Once received and inspected, a refund/exchange will be processed.

Custom Orders & Collaborations

Do you offer wholesale or custom orders?

Yes! We welcome wholesale inquiries and custom projects. Please contact us at [inquiry@liancollection.com] for more details.

Do you collaborate with influencers and content creators?

We love working with creatives who share our passion for heritage craftsmanship and New Chinese Style. If you are interested, reach out via [Business WhatsApp: +44 7469 266527] or on Instagram (@liancollection88).

Payments & Security

What payment methods do you accept?

We accept:

• Credit/Debit Cards (Visa, Mastercard, AMEX)
• PayPal
• Apple Pay & Google Pay
• Klarna (Buy Now, Pay Later) – Available in select regions

Is my payment information secure?

Absolutely! Our site uses SSL encryption to ensure your payment details remain safe and private.